To say these times are unprecedented is an understatement. I’m engaged in countless heartbreaking conversations with small business owners being impacted by the current situation. To help Forums better process what’s going on, here are a set of three questions I’m using:
- As you look back at a time in your life that was really painful and difficult – what gave you the courage and strength to get through it?
- As you look to the next few months, what can you do to get through this time? How might we help each other?
- How can we support the people we serve through this difficult time? How can we serve them in a way to show that they truly are “in the family” with us?
- How might we use this unexpected period of “down time” to build on or strengthen our offering so we emerge even stronger? This includes both short term ideas to fill the cash flow gap and long term ideas to set us up for the future?
Thanks to my friends at XChange for helping to curate these questions.